User Privacy Policy
Welcome to Lucky Mister Casino's privacy page. This document explains how we collect, store and protect personal information when you use our services. It covers the types of data we gather, how that information is used, the security measures in place, cookie and tracking practices, your rights over your data and how we share information with third parties. Read this page to understand choices available to you and how to exercise rights such as access, correction and deletion. Contact details for data requests are provided in the Data Sharing section below.
Types of data we collect
Personal data - name, date of birth, email address, phone number and address supplied during registration or KYC checks.
Technical data
Device identifiers, IP address, browser type, operating system, session logs and connection timestamps collected automatically when you access the site.
Transactional data
Payment and transaction details, deposit and withdrawal history, bonus activity and game play records necessary for account management and compliance.
How information is used
Account management - to create and maintain your account, process deposits and withdrawals and verify identity where required.
Service delivery
To enable game access, apply game settings, credit winnings and administer promotions where allowed under applicable rules.
Compliance and safety
To meet legal obligations including anti-money laundering checks, fraud prevention and handling disputes or regulatory requests.
Data protection and security practices
Encryption of data in transit and at rest, access controls and routine security reviews protect personal information. We limit access to authorised staff and service providers on a need-to-know basis.
Retention
Data is retained only as long as necessary for business, legal or regulatory purposes and deleted or anonymised when no longer required.
Cookies and tracking technologies
Cookies and similar technologies are used to store session state, remember preferences and support analytics. You can manage cookie preferences via your browser or account settings.
Third-party trackers
We use analytics providers to measure site performance and improve services. Tracking is used for basic analytics and fraud detection, not for profiling beyond service delivery.
User rights regarding their data
Access - request a copy of personal data we hold. Correction - ask us to correct inaccurate or incomplete data. Deletion - request removal where legal grounds permit.
Other rights
Restriction of processing, objection to certain processing activities and data portability requests can be submitted. Identity verification is required for these requests.
Data sharing and third parties
We share data with payment processors, identity verification services, regulatory bodies and trusted providers who support platform operations. Sharing is limited to what is necessary and governed by contracts that require confidentiality and security.
Legal disclosures
Information may be disclosed to comply with laws, court orders or to protect rights, safety or assets.
Updates to this privacy policy
Policy changes are posted on this page with an updated effective date. Significant changes will be brought to your attention via account notifications or email when required. Continued use after updates implies acceptance unless you close your account under the options provided above.